Our Ethos

At Hiem, we care for your hair with intention—using techniques, colours, and styling products that minimise damage and maintain your hair’s natural integrity.

Our goal? Effortlessly beautiful, low-maintenance colour and style that you’ll love recreating at home.

That same minimal, thoughtful vibe runs through our salon space. Think greenery, calm energy, and a moment to breathe. Sip on tea from our NZ-sourced menu while we work our magic using eco-friendly products and practices.

Everything we use is locally or Australian made and owned, cruelty-free, and free from harsh chemicals. Our colours are ammonia-free wherever possible, right down to the care products we use on your scalp.

Need to jump online? WiFi’s on. Want a screen-free moment? Stretch out on the couch with a mag, a local cookbook, or a puzzle book.

We can’t wait to welcome you into our space. x

Our Team

  • Whitney Steven

    Owner + Colourist

    Whitney has been in the hair industry for around 20years.

    She has a passion for colour and decided 6 years into her career to focus soley that area and become a colour specialist.

    Focusing on one area of hairdressing has allowed her to continuously educate and finnese her craft. She loves to create lived in low maintenance colours, dimensional blondes and rich brunettes.

    Whitney is a busy mother of two, the co owner of Hiem and also the sister brand Kindred Haircare. Relatable and down to earth she will make you feel right at home.

  • Kurtis Counsell

    Owner, Stylist + Colourist

    Kurt has worked in the industry for 19 years and is passionate about natural hair.

    In this time working on his craft to specialise in low maintenance cutting techniques and is widely known for his blow drys.

    Spending many years as a colour specialist he has a strong following of blondes.

    Kurt is down to earth and a gentle soul but isn’t afraid to tell it like it is. If it won’t work or simply won’t suit; count on Kurt for the honesty… Also loves dogs.

    Hair health is one of his core staples and as a trained holistic nutritionist he likes to share tips on internal health for hair support.

    Co-Owner of Hiem and sister brand Kindred Haircare

  • Hannah Maclaren- currently on mat leave

    Stylist + Colourist

    Hannah is widely known for her lived in blondes and is not one to shy away from a warm tonal palette. An absolute pro in the industry with a wealth of knowledge in her tool kit.

    She has a huge following for the bespoke way she approaches hair from the way she colours, snips and styles, she is big on building relationships.

    Loves a good laugh and isn’t afraid to be the class clown she often has us all laughing and is sure to pick up your spirits